{"id":2455,"date":"2018-04-10T09:52:26","date_gmt":"2018-04-10T17:52:26","guid":{"rendered":"http:\/\/trainingpips.com\/?page_id=2455"},"modified":"2018-04-10T13:33:36","modified_gmt":"2018-04-10T21:33:36","slug":"ps-103-sbp-3-0-communications","status":"publish","type":"page","link":"https:\/\/www.trainingpips.com\/index.php\/ps-103-a-course-outline\/ps-103-sbp-3-0-communications\/","title":{"rendered":"PS 103 – SBP 3.0 – Communications"},"content":{"rendered":"\n\n\n\n\n\n\n\n\n
3.0<\/strong><\/td>\nCommunications<\/strong><\/td>\n<\/tr>\n
<\/td>\n3.1<\/strong><\/td>\nEvery reasonable<\/a> effort is made to keep clients informed as to the status of their service assignment.<\/span><\/td>\n<\/tr>\n
<\/td>\n3.2<\/strong><\/td>\nWhen ever possible communications are made in writing, e.g., e-mail, fax, mailing, etc.<\/span><\/td>\n<\/tr>\n
<\/td>\n3.3<\/strong><\/td>\nClients are provided access<\/a> to, and encouraged to use, online information<\/a> relating to their service assignments.<\/span><\/td>\n<\/tr>\n
<\/td>\n3.4<\/strong><\/td>\nClients are entitled to know any and all facts relating to an assignment whether or not those facts are advantageous or detrimental to the interests of the client.<\/span><\/td>\n<\/tr>\n
<\/td>\n3.5<\/strong><\/td>\nTelephone calls, e-mails, and all other forms of communication are returned promptly.<\/span><\/td>\n<\/tr>\n
<\/td>\n3.6<\/strong><\/td>\nAll communications relating to an assignment are documented and become part of the permanent record.<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n","protected":false},"excerpt":{"rendered":"

3.0 Communications 3.1 Every reasonable<\/a> effort is made to keep clients informed as to the status of their service assignment. 3.2 When ever possible communications are made in writing, e.g., e-mail, fax, mailing, etc. 3.3 Clients are provided access<\/a> to, and encouraged to use, online information<\/a> relating to their service assignments. 3.4 Clients are entitled […]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":2431,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2455","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.trainingpips.com\/index.php\/wp-json\/wp\/v2\/pages\/2455","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.trainingpips.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.trainingpips.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.trainingpips.com\/index.php\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.trainingpips.com\/index.php\/wp-json\/wp\/v2\/comments?post=2455"}],"version-history":[{"count":0,"href":"https:\/\/www.trainingpips.com\/index.php\/wp-json\/wp\/v2\/pages\/2455\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/www.trainingpips.com\/index.php\/wp-json\/wp\/v2\/pages\/2431"}],"wp:attachment":[{"href":"https:\/\/www.trainingpips.com\/index.php\/wp-json\/wp\/v2\/media?parent=2455"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}